Home Captain is a mortgage and lender referral service. Home Captain offers concierge service to help buyers and sellers get pre-qualified for mortgages. Partner real estate agents receive referrals from Home Captain for buyers and sellers that have been qualified by loan consultants.
Consumers who have received a mortgage pre-approval and need a real estate agent are referred to partner agents by Home Captain. These agents then help buyers and sellers.
While there is little public information on Home Captain's revenue model, it likely charges partner real estate agents for closed transactions. In this model, the agent who received the lead pays a referral fee. This fee is likely around 25-40% of the gross commission of the transaction. Most services seem to be free for consumers. Partner lenders also likely pay for introductions to pre-qualified customers.
Home Captain is privately held.
Home Captain acquired Redefy, a tech-enabled discount brokerage, in March of 2020.